He suddenly felt that if Yu Wanwan entered the workplace, she would definitely be a decisive and resolute leader with great charisma.
Yu Wanwan's speech was not fast, but every word hit the mark. "Attracting customers relies on service and real dishes, not this kind of opportunistic trick."
"Yes," the waiter said, lowering his head, looking extremely humble and accepting criticism. "I will report your concerns to the manager later."
After saying that, he reached out to remove the fruit platter. But when he met Yu Wanwan's startled gaze, he didn't know what to do and froze with his hand over the table.
Yu Wanwan looked at the waiter—a little handsome but not too bright—and couldn't help asking a soul-searching question: "Have you had any training?"
Since the gift had already been given to the guest, how could it be taken back?
The restaurant manager soon noticed the waiter had been at the table for too long and quickly jogged over. She immediately recognized Yu Wanwan and began to smooth things over: "Miss Yu, I apologize. He's only been working here for a month, so he's still unfamiliar with some things. If you have any issues, you can bring them up with me."
Yu Wanwan: "He's been working for a month and still doesn't know? So you let him start serving without training him first?"
"Sorry, he..." Seeing the manager hesitate, Yu Wanwan waved her hand tiredly. "Never mind. You two go attend to other business."
The robot cart spoke up again: "If you are satisfied with our hotel's service and dishes, please give us a five-star review! If you are not satisfied, please write down what you are dissatisfied with, and our hotel will actively make improvements."
As it spoke, the control panel immediately displayed a review and feedback page.
Yu Wanwan ruthlessly gave a one-star rating for her own hotel's service. After sending the robot away, she propped her chin on her hand, looking dejected, and muttered, "With such an inflexible waiter, even the most advanced technology can't save the hotel's performance. Dad is really dim-witted. He might as well have the robot serve and explain the dishes directly. This is completely redundant."
It turned out that the hotel's declining performance wasn't because of her destiny suppressing it, but simply an internal management problem.
Zhang Jingxu was silent for a moment, then comforted her, "Actually, it's not that serious. A dull waiter like that is definitely a rare case. I thought the manager's attitude was pretty good."
But one thing led to another. Just when they thought the waiter was just a minor issue, a huge problem appeared with the food.
The "yan du xian" (fresh bamboo shoot and pork soup) stewed with tender bamboo shoots freshly picked from the nearby mountains wasn't as authentic as spring bamboo shoots before Qingming, but it was still tasty and delicious. The West Lake water shield and crab meat soup was smooth and tender, and the fried squab had a crispy skin. But the beef Wellington she ordered medium-rare—as soon as Yu Wanwan cut into it without even tasting it, she knew it was terrible.
"What is this? It's dry and tough. Is this chicken breast?" She poked the steak wrapped in pastry with her steak knife, her expression full of disgust.
The chef must have been drunk when making it.
Zhang Jingxu cut into his own portion; it was also overcooked. Probably cut from the same piece of beef.
It seemed there were many problems with the hotel restaurant.
Yu Wanwan couldn't help but call the waiter over. It was the same inflexible one from before.
He politely nodded and said, "Hello, is there a problem?"
Yu Wanwan directly pushed the dry, tough steak in front of him. "Who made this dish?"
The steak was so overcooked that even an ordinary person who didn't eat steak often could tell. But the waiter was still clueless and said, "This was made by our head chef."
Speechless, she tapped the hard, dry steak with her fork. "Was your head chef sleeping in the kitchen? He turned beef Wellington into chicken breast."
The waiter still didn't get it. "No way? Our head chef's dishes have never been returned by guests."
"Are you saying I'm looking for trouble?"
Yu Wanwan was about to lose it. Was this waiter really not a spy sent by a rival hotel? Even after saying all that, he still didn't think about how to solve the problem.
She was already in a bad mood today, and her temper flared. She directly forked the steak, which was tougher than chicken breast, and headed to the kitchen. Zhang Jingxu couldn't stop her.
Yu Wanwan stormed into the kitchen, forking the steak. A chef saw her and was about to remind her that she couldn't just barge in, but Yu Wanwan asked directly, "Who made the beef Wellington for table 23?"
Her powerful presence intimidated the entire kitchen staff. Then, from a group of chefs in white coats and tall hats, a middle-aged man stepped forward, looking lazy. "I made it. So what?"
"So what?" Yu Wanwan threw the steak onto a clean plate on the counter. "Do you know your steak is overcooked?"
The middle-aged man glanced at it, displeased. "If my steak is overcooked, you can tell the server to return it. Who told you to come into the kitchen?"
Yu Wanwan didn't answer him but questioned sharply, "I heard... you're the head chef this hotel hired at a high salary?"
"So what?"
She crossed her arms and looked down at the head chef. "A head chef hired at a high salary makes steak like this. Don't you feel ashamed?"
"Why should I be ashamed?" The chef straightened his back, unafraid of this clueless young girl. "Do you know how busy our kitchen is every day? I make so many dishes every day. It's normal to have one or two that aren't up to par or don't suit a guest's taste. Do you have to come storming into the kitchen to interrogate me?"
Yu Wanwan ruthlessly exposed his lie. "Busy? What are you busy with? There's hardly any guests outside. As a head chef hired at a high salary, not only did you turn beef Wellington—a dish with no technical difficulty—into chicken breast, but you also didn't apply enough mustard sauce. Your standards have dropped to the basement. This is not a mistake a top chef would make. I find it hard not to suspect that your chef's license was bought."
Behind her, Zhang Jingxu watched Yu Wanwan battle alone against a group of burly kitchen staff, and couldn't help but admire her courage.
Every time he saw Yu Wanwan lose her temper, it reminded him of the rabbit he raised as a child—cute on the outside but quick to smash bowls when angry.
He actually didn't quite understand why most romance novel authors liked to describe the female lead as a soft and cute bunny, while the male lead was a cunning fox or a fierce wolf.
If his life were a romance novel, then Yu Wanwan, in his eyes, was completely a furious rabbit, and he was the only fox that couldn't outsmart the rabbit.